Drew Madden has over 10 years of experience in implementing, managing, optimizing, and advising EMR projects. He facilitates healthcare IT leaders to create successful Epic implementation groups. He has been able to achieve this success because of his ability to combine his experience in project management and consulting operations with a technical EMR background.
Madden began his career by working for Cerner Corporation. He spent four years in the firm executing inpatient clinical solutions. In 2005, Drew joined Healthia Consulting. The firm was purchased by Ingenix Consulting in 2007. In his four-year stint with the company, he focused on implementing different projects before taking up a business development position.
As the president of Nordic Consulting, Drew is in charge of client relationships, recruitment and business development. Drew maintains cordial relationships with Epic clients countrywide and globally. He notes that when he met Mark Bakken, he knew that it was the right time, place and culture that he was seeking for as a consultant. Bakken is the chief executive officer and founder of Nordic.
Drew Madden says that it is interesting to manage a consulting company in Epic’s backyard. He notes that only 30 percent of their employees live in Madison. The firm requires people to reside in Madison for them to work in Epic. They do an outstanding job of identifying the brightest individuals in the industry. However, once they start having children, some employees seek to relocate to places that are near their homes. Just like Drew, many of the people still want to live in the EHR area. They are pleased to be able to continue working for Epic. Ultimately, their objectives are in line with Epic’s. Drew and his team ensure that their clients get the utmost value out of their Epic system. They want to make sure that the customers are using it in a proficient way and ensure that they can achieve their objective.
Moreover, Drew says that they take considerable time to know the individuals that they interview for different jobs. To this end, they take a different approach. They do not do LinkedIn emails and other related stuff. According to Drew Madden, Nordic has a good mix of employees because two-thirds of the workforce used to work for Epic while the rest have an IT and clinical background.